PRODUCTS / FRAUD & CHARGEBACKS

Keeping the ratio under the threshold

Alerts at network level, a rules engine you can read, and representment handled by our team. Measured per MID, because that is where the schemes measure it.

0.61%
Portfolio chargebacks

Trailing 90 days, all verticals.

59%
Disputes deflected

Resolved before they hit the ratio.

45%
Representment win rate

Where evidence supports the case.

24h
Alert to action

Median, automated refunds faster.

THE STACK

Three lines of defence.

PREVENTION

Stop the transaction you did not want

Device, velocity, BIN and behaviour rules run before the acquirer sees the attempt — so your approval data reflects real traffic.

  • Rules visible with the traffic they blocked
  • Allow-lists for known-good members
  • 3DS forced only where it pays for itself
PRE-AUTH SCREENINGLAST 24H
Attempts screened128,410
Blocked by rule2.8%
False-positive est.0.4%
Fraud-to-sales0.09%
DEFLECTION & DEFENCE

Alerts first, representment second

RDR and Ethoca resolve most disputes before they count. What remains goes to representment with session, device and delivery evidence assembled automatically.

  • Auto-refund rules by amount and tenure
  • Evidence packs built from your own data
  • Per-MID ratio monitoring with early warnings
DISPUTE PIPELINELAST 30 DAYS
Alerts received4,820
Deflected59%
Represented28%
Net ratio0.61%
REVIEW

Send your last six months of disputes.

We will show you, line by line, which of them our stack would have deflected.